Effective Date: Today
Welcome to ZanziServices. By accessing or using our platform, you agree to the following terms and conditions. Please read them carefully.
ZanziServices connects users with verified local service providers (“vendors”) across various specialties.
Users may browse, book, and review services. Vendors may list, manage, and fulfill service requests.
You must be 18 years or older to register or transact on the platform.
Vendors must provide accurate service descriptions, pricing, and availability.
All services must comply with local laws and safety standards.
ZanziServices reserves the right to verify, suspend, or remove vendor listings that violate platform policies.
Users agree to provide accurate contact details and honor confirmed bookings.
Any misuse, fraud, or harassment will result in account suspension.
ZanziServices may facilitate payments between users and vendors via secure third-party processors.
Commission rates and service fees are disclosed during vendor onboarding and may vary by category.
Vendors are responsible for any applicable taxes or regulatory fees.
Cancellation policies are set by each vendor. Users must review these before booking.
ZanziServices is not liable for disputes but may assist in resolution where possible.
All content, branding, and platform features are owned by ZanziServices or its licensors.
Unauthorized use, copying, or distribution is strictly prohibited.
We collect and process data in accordance with our [Privacy Policy].
By using the platform, you consent to data collection for service delivery, analytics, and communication.
ZanziServices is a facilitator, not the provider of services. We are not liable for service outcomes, damages, or losses.
Platform access is provided “as is” without warranties of any kind.
ZanziServices may update these terms at any time. Continued use constitutes acceptance of changes.
These terms are governed by the laws of South Africa. Any disputes shall be resolved in local jurisdiction.